I’m a Contact Center and Business Process Outsourcing Expert...

People Consulting

Founded 2000
Contact Center Industry Advisory COuncil
CCMG
This first of its kind certification is the only industry-recognized and accredited credential that develops and validates the competency of contact center professionals.

About Me

Professional Skills

We should work together. Shoot me a message today!

I excel at developing processes to enhance technology and contact  center strategy and operations.

I'm well-versed in Technology  including Telephony, Data and Internet Hosting. 

DPS, Inc
President and CHief Executive Officer
  • Business Process Outsourcing for Commercial Contact Centers. ​

Certifications

Process Development

Project Management Institute
PMP
The Project Management Professional (PMP)® is the most important industry-recognized certification for project managers.

Matthew Marnach

I've managed many teams producing high-quality deliverables under aggressive deadlines.


HOMETOWN: Ashton, Iowa
CURRENT HOME: Sioux Falls, SD
DEGREE: MA Business




I oversee the general corporate operations, as well as the strategic development of the corporation. I also ensure that resources are appropriately assigned to each project, and supervises the timely completion of all project phases and deliverables.

I have over 30 years of sales, marketing and management experience focused in the contact center industry. As a Certified Telecommunications Professional, I bring a unique blend of technical expertise and business savvy to projects. I have developed multi-channel contact solutions for many Fortune 500 companies and leading Large Federal Government projects. Throughout my career, I have provided invaluable assistance to clients in all phases of Contact Center management, including startup, site selection, equipment selection, recruitment, training, and overall business strategy.

Quick Facts

Entrepreneur

Technology Consulting